SNOS

Say No to Online Scams

Scam type guides

Pick the scam pattern that matches what you saw — telecom, e-finance, e-commerce, investment, loan, romance, travel, or donation — then follow the checks and official tools.

Today’s threatsReport responsibly

Telecommunication crime

Social engineering over calls, SMS, WhatsApp, or Telegram in real time.

How to check

  1. Hang up and call the organisation on a number from its official website/app
  2. Check the sender number on Semak Mule before trusting it
  3. Never share OTP, TAC, or allow remote-access apps (AnyDesk / UltraViewer)

Related official tools

Semak Mule (PDRM)NSRC Hotline 997MCMC Aduan

E-financial crime

Phishing or manipulation targeting digital banking logins, QR payments, and account takeovers.

How to check

  1. Open your bank app yourself — never tap “secure login” links from SMS/chat
  2. Read DuitNow / QR screens carefully: refunds should not ask you to pay
  3. If money already moved, call your bank hotline and NSRC 997 immediately

Related official tools

NSRC Hotline 997Semak Mule (PDRM)BNM Financial Consumer Alert List

E-commerce crime

Fake shops, APK sideloading, and high-risk sellers pushing you off trusted marketplaces.

How to check

  1. Install apps only from Google Play or the App Store — refuse APK / “sideload” links
  2. On marketplaces, prefer platform escrow/payment protection; avoid off-platform transfers
  3. Treat brand-new shops with urgent discounts and few verified reviews as high risk
  4. Use SNOS Check on seller phone numbers, payment accounts, and shortened links

Related official tools

Semak Mule (PDRM)MCMC AduanMASSA (Android only · CSM)

Non-existent investment / guru scam

Capital traps promising high returns via fake funds, trading rooms, or “coach” programmes.

How to check

  1. Search the entity on the SC Investor Alert List and SC’s licensed-entity registers
  2. Check BNM Financial Consumer Alert List for unauthorised financial schemes
  3. Reject “guaranteed profit”, recruitment pyramids, and requests to pay into personal accounts

Related official tools

SC Investor Alert ListBNM Financial Consumer Alert ListSemak Mule (PDRM)

Love / romance scam

Long-term emotional manipulation on dating apps or social media that leads to money requests.

How to check

  1. Reverse-image search their photos; beware stock photos and mismatched names
  2. Refuse to move chats off-platform quickly or invest “together” in crypto/gold
  3. Check any payment account or phone number on Semak Mule before sending money
  4. Ask a trusted family member before transferring — romance scams thrive on secrecy

Related official tools

Semak Mule (PDRM)NSRC Hotline 997SC Investor Alert List

Travel package scam

Fake or non-licensed travel / umrah packages collecting deposits then disappearing or changing terms.

How to check

  1. Verify the agency on the MOTAC Check hub (travel agency / umrah registers) before paying
  2. Keep booking proof, receipts, package terms, and passport/visa copies
  3. Report travel-package issues to MOTAC SISPAA; compensation claims may need TTPM

Related official tools

MOTAC licence / register checkMOTAC SISPAA complaintsSemak Mule (PDRM)

Donation / charity scam

Urgent charity appeals, fake disaster funds, or impersonated NGO payment QR codes.

How to check

  1. Donate only through the organisation’s official website or verified app channels
  2. Check company/organisation names and payment accounts on Semak Mule when unsure
  3. Be wary of WhatsApp/Facebook forwards demanding immediate personal-account transfers

Related official tools

Semak Mule (PDRM)Sebenarnya.my / AIFAMCMC Aduan

SNOS is a community POC that guides you to official Malaysia government resources. Always verify with the official sites.
Not an official government application.